Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a payout claim that doesn't match your own experience? This page explains how to get in touch with the team behind Best New York Online Casinos and what you can expect once you do.

How to Reach Our Team

Email is the best way to contact us. We read every message that comes in and try to respond within a couple of working days, longer during busier stretches. When you write in, a short summary of what your message is about at the top helps us route it to the right person faster — whether that's an editorial query, a correction, or general feedback on how we rank and compare New York online casino sites.

What We Can Help With

We cover a specific, fairly narrow beat — reviewing online casino sites and how they perform for New York players, with a particular focus on withdrawal speed, banking options, bonuses and licensing. Here's what falls inside and outside that scope:

• Review accuracy — If a bonus term, wagering requirement, or withdrawal detail we've published looks out of date or doesn't match what a site currently advertises, tell us. We rely on published operator terms and reader reports to keep our comparisons current, so corrections genuinely matter to us.
• Ranking and methodology questions — If you want to know why one site sits above another on our fastest-withdrawal comparisons, or how we weigh payout speed against game variety and licensing, we're happy to explain the reasoning.
• General feedback — Suggestions for topics you'd like us to cover, or feedback on how a page reads, are always welcome.
• Editorial or partnership enquiries — If you represent an operator or another site and want to discuss working with us, introduce yourself and outline what you have in mind. Note that no commercial arrangement affects how a site is scored or ranked on this site.
• What we can't do — We are not able to intervene in disputes between a player and a casino operator, process withdrawals, verify accounts, or offer legal or tax advice. For account-specific issues, the operator's own customer support is the right first step; for legal questions, a licensed professional is the appropriate contact.

Before You Write In About Licensing or Legality

One thing worth clarifying upfront: New York currently regulates online sports betting but has not legalized online casino gaming for real money within the state. Any site we mention operating outside that framework is reviewed on the understanding that eligibility and legal status vary, and readers are responsible for checking the rules that apply where they live before signing up anywhere. If you have a question along these lines, mention it in your message and we'll do our best to point you to accurate, current information rather than guess.

A Word on Responsible Gambling

If you're reaching out because gambling has started to feel like a problem — for you or someone you know — please say so in your message. We're not a support service ourselves, but we can point you toward help, including the National Council on Problem Gambling helpline at 1-800-GAMBLER and New York's own HOPEline at 1-877-8-HOPENY. These lines are free, confidential, and available whether or not you've contacted us before. Every one of our pages is written for adults aged 21 and over, and we'd rather you use those resources than gamble more than you can afford to lose.

What Happens After You Send a Message

A real person reads and replies to every email — we don't rely on automated responses to stand in for an actual answer. If your question touches on something we've already covered in depth, such as licensing questions or offers from a different jurisdiction, we may point you toward the relevant page, including our coverage of options like the non-GamStop casino sites available to UK players, where that's a better fit than a direct reply.

Keeping Our Comparisons Honest

Reader feedback is one of the ways we keep our fastest-withdrawal rankings and bonus breakdowns accurate. If something you've read here doesn't match what you saw when you actually looked into a site, we want to know. Thanks for taking the time to read this far — we look forward to hearing from you.